Frequently Asked Questions

Everything you need to know about your Astr experience.

How long does shipping typically take?

Standard shipping usually takes 3 to 5 business days within the continental United States. International shipping times vary by location, typically arriving within 7 to 14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply initiate your return through our online portal to receive a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.

Are your materials sustainably sourced?

Astr is committed to ethical fashion. We prioritize high-quality fabrics and work closely with manufacturers who adhere to fair labor practices and environmental standards.